Support & Help Center

We're here to help! If you're experiencing issues with Pulse or need assistance setting up your events, please reach out to us.

Contact Support

Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
First Response SLA: We guarantee a response to all inquiries within 24 business hours.

Frequently Asked Questions

How do I host an event?

Go to the Pulse Dashboard and click "Create Event". You can then share your event code with participants, or use our add-ons for PowerPoint, Google Meet, Zoom, or Microsoft Teams.

Do my participants need an account?

No! Participants can join your event completely anonymously just by entering your event code on the join screen.

My Google Meet/Teams integration isn't working

Please ensure you have granted the necessary permissions when installing the add-on. If the issue persists, try clearing your browser cache or opening the add-on in an incognito window.